A practical self-check · Brisbane detailers

How clear is the route from local search to a booking?

Take a customer’s point of view across local search, offers, bookings, follow-up and reviews. Mark a check clear when you can confirm it for your business.

Each check adds one to the count. It is a practical self-check, not an audit or grade, and it does not guarantee results. Your selections stay in this page, are not submitted or saved, and clear when you refresh.

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0 of 20 marked clear

A useful place to start: Does the Google Business Profile reflect the current name, categories, hours and service area?

Local search

Does the Google Business Profile reflect the current name, categories, hours and service area?Are business details consistent across the profile, website and key listings?Do listed services and photos reflect the current offer?Do profile and map links reach the right page and contact route?

Offers

Is the intended customer and outcome clear?Are package inclusions and limits explicit?Are prices, starting prices or quote terms understandable and current?Does the call to action match the offer and lead to a working next step?

Bookings

Is the booking/contact path available from key service and offer pages?Is the flow usable on a phone?Does it ask only for needed information and explain errors?Are confirmation and next steps clear?

Follow-up

Is an enquiry receipt and response expectation clear?Is responsibility for open enquiries defined?Is there an appropriate next step for enquiries that do not convert?Is post-service follow-up considered and respectful of contact preferences?

Reviews

Is there a consistent, neutral review request after genuine completed work?Are review links correct and easy to use on mobile?Are responses timely, professional and factual?Are recurring review themes used to inform improvements?

Make the next step easier to understand.

Bring one or two questions from the checklist to a conversation about your website and the enquiry journey you have today.

Talk through your website

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